Product Support Manager

Morbark LLC located in Winn, Michigan is looking for a Product Support Manager.
Morbark LLC offers competitive compensation and a variety of benefits including: Health, Dental and Vision Insurance 401k Plan with company match Profit Sharing Paid Vacation and Sick time Paid Holidays Tuition reimbursement Requirements: Position Summary: Under minimal supervision, the R & D Product Support Manager will manage and direct the day to day tasks of the research and development team to meet organizational needs and capitalize on potential new products.
Essential Functions of the Job: Responsible for the R&D team performance, job duties, work habits and efforts.
Collect and provide all required test data.
Leading R & D team in defining project strategies, developing goals, and ensure that projects stay on target.
Continual communication with all levels of management ensuring project deadlines are met.
Anticipates potential issues and works for proactive resolution and solutions.
Building and testing new equipment prototypes.
Knowledge, Skills and Abilities (KSA's): Knowledge of engineering prints and design layouts.
Knowledge in steel manufacturing (fabrication and welding) equipment and processes preferred.
Excellent communication skills, both verbal and written.
Strong analytical skills.
Organized and reliable.
Ability to analyze information and processes, identify problems, develop and evaluate options, and implement solutions.
Skilled and proficient with the use of personal computers; including standard office software (i.
e.
, Microsoft Word, PowerPoint, Excel) Excellent communication skills both verbal and written.
Ability to communicate with various levels within the organization.
Effective planning and project management skills.
The ability to work well under pressure and manage multiple projects and priorities.
Able to make timely and effective decisions and produce results through planning, execution, and evaluation of business processes.
Excellent mechanical aptitude with superior problem solving and troubleshooting skills required.
Ability to work irregular and extended hours and travel as workload dictates.
Core Competencies for Leaders: Leading Change / Change Management: Ability to drive improvement of team, division, and corporate goals and objectives through people.
Ability to balance change and continually strive to improve business performance.
Leading People / Teamwork: Ability to design and implement strategies, which maximize employees' potential and foster high ethical standards in meeting the team, division, and corporate objectives.
Communication: Ability to explain, advocate, express facts and ideas in a convincing manner, and negotiate with individuals and groups internally and externally.
The ability to develop internal and external networks and identify the issues that affect the work of the organization.
Business Acumen: Understands and interprets business financials and metrics, and utilizes latest business strategies.
Focuses on outcomes and creates opportunities for success.
Acquires and utilizes human, financial, material and information resources effectively.
Results Driven: Ability to make timely and effective decisions and produce results through planning and the implementation and evaluation of business metrics, systems, policies, and program; stressing accountability and continuous improvement.
Education and Experience: Bachelor's degree in Business, Engineering, Industrial Technology, or a related field is required.
In lieu of degree, seven years of relavent experience.
5-7 years of previous work experience in a manufacturing environment required.
Prior supervisory experience preferred.
Some travel may be required.