Housekeeping ManagerJob DescriptionOVERVIEWLead a professional housekeeping team based in the Village of Bay Harbor.
Cleanliness of the Village Suite condos, Village public space, Marina public space, Swim Club and the Bay Harbor Building is the key role of this position.
RESPONSIBILITIESDrive your team forward towards continuous improvement of the housekeeping operation.
Coordinate staff, on a daily basis, to be organized and efficient.
Hold one or two team meetings per day.
Train and retain new team members.
Assert a firm, fair and consistent approach when leading the team.
Ensure that all condos are impeccably clean for guest arrivals and owner arrivals.
Ensure that all public spaces are impeccably clean.
Report any damage upon guest departures to our management team.
Inspect your team’s work and hold them accountable to five star standards.
Create a work environment full of respect, high expectations, and continuous improvement.
Knowledge to work under the financial guidelines of a profit and loss statement– Working within your budget.
Scheduling staff members to meet the demand of the operation.
Report directly to the General Manager of the rental operation.
Attend weekly management meetings and operation meetings.
Hire team members and work with an international travel program to successfully hire students from other countries.
SKILLSInterpersonal skills – possess impeccable communication skills, both written and spoken, with your team, your fellow management team, guests, and owners.
Ability to stay calm under pressure, and have problem solving attitude with ability to and willingness to compromiseOrganizational skills – ability to handle stress and easily respond to problems with can-do/ imaginative solutions, never take no for an answerManagement skills – efficiently organize your time in order to gracefully meet any tight deadlines.
Delegate detailed tasks to your teammates.
Technical skills- Knowledge and daily use of the Springer Miller software system, gmail, and some Microsoft programs.
QUALIFICATIONS/EXPERIENCEExcellent communication, organization, and time management skillsPossess multi-tasking skills for good management of projects and assignmentsExcellent work ethic and respect for othersAbility to work with very tight deadlinesHousekeeping Management or Supervision- 1- year experience preferredCoordinating events – 1-year experience preferredHotel or Hospitality housekeeping and/ or management experience.
Able to work evenings and weekends.
Flexibility in scheduling is a necessity.
BENEFITSSalaried Position- Compensation based on experience1-day vacation pay earned each month starting after completion of your first 60 days and additional each year afterwards5 paid holidays per year5 sick days each yearHealth, dental and vision insurance401(k)Reimbursed expensesDiscounted room rates for friends and family based on occupancy levels.
Please email your resume to Craig Stolzenfels, General Manager: Village Suites Bay Harbor.
Craig@Bayharbor.
com
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