Description
Find more than your next job.
Find your community.
We’re northern Michigan’s largest healthcare system and we are deeply rooted in the communities we serve.
That means that our patients are often our family, friends and neighbors – and it’s special to be able to care for them.
And as one of the top healthcare systems to work for in Michigan by Forbes (American’s Best Employers by State 2022), we’re committed to your ongoing growth and development.
After work, you’ll find things to do in every season – beaches, outdoor recreation, unique restaurants, world-class wineries, arts and entertainment.
Why Choose Munson Healthcare:
Balance – Get out on the water, in the woods, on the trails or around town
Opportunity – Be a part of northern Michigan’s leading healthcare team with opportunities for personal and professional growth throughout the healthcare system
Flexibility – A career that can change as your life changes
Teamwork – Our people make Munson Healthcare a great place to work!
SUMMARY
The Practice Administrator is responsible for leading and directing the performance of assigned medical practices.
Builds a team of practice managers and staff to ensure efficient and effective operations while providing optimal patient access to high-quality care.
Implements and maintains leading practice operations and customer service standards, responsible finance management and controls, and exceptional employee engagement and development.
As a member of the management team is involved in formulating, implementing and evaluating business strategies to continuously improve practice operations and advance services.
Responsible for achieving both short and long term strategic, business and financial goals/objectives.
Leads the medical practices by developing a data driven, team-oriented culture that embraces the patient experience, safety and quality as well as continuous process improvement.
ENTRY REQUIREMENTS
Bachelor’s degree in business, health care administration, or related field.
Master’s degree in health administration or business administration preferred.
A minimum 5 years’ experience including office practice management, financial analysis, revenue cycle operations, forecasting, and budgeting is required.
MGMA Certified Medical Practice Executive (CMPE) or other medical practice leadership certification preferred.
Proven ability to organize, manage multiple priorities, and delegate work functions efficiently.
Strong written, verbal, and interpersonal communications skills to convey complex information, instructions, and guidelines in a clear, concise, and specific manner, and to influence and persuade all levels of staff.
Demonstrated managerial and leadership skills including human resource management, staff deployment, resource utilization, budgeting and financial management, quality improvement, and program planning and implementation.
Demonstrated knowledge of relevant regulatory requirements, as well as related legislative, accreditation, licensing and compliance environments.
Knowledge of relevant healthcare and medical practice operations including information technology, billing systems, and patient care workflows and processes.
COMPETENCIES
The practice administrator is a responsive and creative professional, skillful at resolving issues and interpreting available data to make timely and well-informed decisions.
Highly organized, proactive, goal oriented and attentive to details.
Collaborative with excellent interpersonal skills, develops strong relationships with physicians and advance practice providers.
Ability to identify problems, think logically and critically, and devise practical solutions.
Ability to manage competing priorities and navigate complex dynamics between people, processes, and technologies.
Skill in exercising judgment and discretion in interpreting, applying, and reinforcing organizational policies and procedures.
Demonstrates high level of emotional intelligence and change management expertise.
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