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Posted : Sunday, December 03, 2023 12:13 AM
Summary & Qualifications:
SUMMARY
The Student Success Coach will provide academic support to adult students in the areas of campus and community resources, technology, time management, organization, study skills, goal setting, executive functioning, and other non-cognitive areas.
They will also provide administrative assistance to the Student Success Coordinator in the form of training, data collection, curriculum, content creation, coaching procedures and other administrative tasks.
The Student Success Coach will assist with the development and presentation of Student Success Center programming, especially for adult learners, and work with the Student Success Coordinator on various tasks as assigned.
The successful individual will have the ability to perform complex tasks, knowledge of basic academic skills and strategies, the ability to maintain detailed records, familiarity with online learning platforms, and a desire to help students.
EDUCATION, EXPERIENCE, CERTIFICATES and LICENSES Required: Bachelor's degree and experience working with students Experience using Microsoft Office, Google Workspace, and video communication tools (e.
g.
Google Meet and Zoom) Experience tracking and reporting data using a database Experience with program development and implementation A cover letter is required to be considered for this position.
This position is a grant-funded, temporary position through September 30, 2025.
Applicants must agree to the temporary employment terms of this position to be considered for this position.
Preferred: Master's degree in a related area plus one year related work experience Experience in academic support Experience in curriculum development Essential Responsibilities Supports Student Learning Assists students with the development of academic success and technological skills Assists students with completing goals through empowerment coaching Provides students with information on Student Success Center and NMC and community resources Work with Student Success Coordinator to create and implement social media strategies to communicate important college information to students Provides referral to appropriate College staff, to a counselor, to an advisor or to an outside agency, as appropriate Create and coordinate ongoing live and virtual student engagement activities with success coaches, and other campus departments.
Participate in campus-wide events to promote success coaching Assists the Coordinator with tracking faculty referrals and flags and determining follow-up procedures.
Assists the Coordinator with maintaining intake and follow-up data for students engaged in coaching.
Maintain consistent follow-up communication after each coaching session.
Support for summere programs, including Adult College Edge.
Assists students with FAFSA completion.
Team Responsibilities Provides customer service by receiving calls and greeting students with a friendly welcome, information and direction Create and market Student Success Workshops Maintains a clean, orderly environment for the students using the Center Create, update and maintain files as delegated by Coordinator Respond to requests for information, exercising discretion in obtaining and providing factual and confidential information related to office and College operations Well versed in Microsoft Word/Google Docs® and Microsoft Excel/Google Sheets® Perform data entry and run reports as needed Completes projects assigned by Coordinator Assist with development and delivery of student success programming Assist in planning and execution of new student Orientation and follow-up procedures.
Work Environment Lifting Activities Most frequently lifted object: 20-29 lbs.
lifted to waist level; carried 1-9 feet (Occasionally) Heaviest object lifted: 20-29 lbs.
lifted waist level; carried 1-9 feet (Occasionally) Non-lifting Repetitive Activities Arm Movement (Continuously) Bending (Occasionally) Gripping (Several times per day) Kneeling (Several times per day) Leaning (Occasionally) Leg Movement (Continuously) Sitting (Continuously) Squatting (Several times per day) Standing (Continuously) Talking (Continuously) Typing (Continuously) Walking (Continuously) Writing (Several times per day) Other Physical Demands Close visual work Irregular working hours Prolonged visual work Travel (less than 10%) Mental Demands Complicated Planning Exercising Independent Judgment Minimal Guidance or Direction Performing Multiple Functions/Activities Persuading Others Other Challenges Precise accuracy requirements Safeguarding organization assets and property Additional Information This full-time position is temporary through September 30, 2025.
They will also provide administrative assistance to the Student Success Coordinator in the form of training, data collection, curriculum, content creation, coaching procedures and other administrative tasks.
The Student Success Coach will assist with the development and presentation of Student Success Center programming, especially for adult learners, and work with the Student Success Coordinator on various tasks as assigned.
The successful individual will have the ability to perform complex tasks, knowledge of basic academic skills and strategies, the ability to maintain detailed records, familiarity with online learning platforms, and a desire to help students.
EDUCATION, EXPERIENCE, CERTIFICATES and LICENSES Required: Bachelor's degree and experience working with students Experience using Microsoft Office, Google Workspace, and video communication tools (e.
g.
Google Meet and Zoom) Experience tracking and reporting data using a database Experience with program development and implementation A cover letter is required to be considered for this position.
This position is a grant-funded, temporary position through September 30, 2025.
Applicants must agree to the temporary employment terms of this position to be considered for this position.
Preferred: Master's degree in a related area plus one year related work experience Experience in academic support Experience in curriculum development Essential Responsibilities Supports Student Learning Assists students with the development of academic success and technological skills Assists students with completing goals through empowerment coaching Provides students with information on Student Success Center and NMC and community resources Work with Student Success Coordinator to create and implement social media strategies to communicate important college information to students Provides referral to appropriate College staff, to a counselor, to an advisor or to an outside agency, as appropriate Create and coordinate ongoing live and virtual student engagement activities with success coaches, and other campus departments.
Participate in campus-wide events to promote success coaching Assists the Coordinator with tracking faculty referrals and flags and determining follow-up procedures.
Assists the Coordinator with maintaining intake and follow-up data for students engaged in coaching.
Maintain consistent follow-up communication after each coaching session.
Support for summere programs, including Adult College Edge.
Assists students with FAFSA completion.
Team Responsibilities Provides customer service by receiving calls and greeting students with a friendly welcome, information and direction Create and market Student Success Workshops Maintains a clean, orderly environment for the students using the Center Create, update and maintain files as delegated by Coordinator Respond to requests for information, exercising discretion in obtaining and providing factual and confidential information related to office and College operations Well versed in Microsoft Word/Google Docs® and Microsoft Excel/Google Sheets® Perform data entry and run reports as needed Completes projects assigned by Coordinator Assist with development and delivery of student success programming Assist in planning and execution of new student Orientation and follow-up procedures.
Work Environment Lifting Activities Most frequently lifted object: 20-29 lbs.
lifted to waist level; carried 1-9 feet (Occasionally) Heaviest object lifted: 20-29 lbs.
lifted waist level; carried 1-9 feet (Occasionally) Non-lifting Repetitive Activities Arm Movement (Continuously) Bending (Occasionally) Gripping (Several times per day) Kneeling (Several times per day) Leaning (Occasionally) Leg Movement (Continuously) Sitting (Continuously) Squatting (Several times per day) Standing (Continuously) Talking (Continuously) Typing (Continuously) Walking (Continuously) Writing (Several times per day) Other Physical Demands Close visual work Irregular working hours Prolonged visual work Travel (less than 10%) Mental Demands Complicated Planning Exercising Independent Judgment Minimal Guidance or Direction Performing Multiple Functions/Activities Persuading Others Other Challenges Precise accuracy requirements Safeguarding organization assets and property Additional Information This full-time position is temporary through September 30, 2025.
• Phone : NA
• Location : 1701 E Front St, Traverse City, MI
• Post ID: 9071964081
